Description
This interview follows up on the substantial interview conducted with Dr. Weiland in year 1 of this project about the development of the electronic medical record. This subsequent interview examines the managed care crisis on the 1990s and the turbulence within the Kaiser Permanente organization during the same period. The interview focuses on the relationship between the medical groups and the health plan under the leadership of CEO David Lawrence; it also details the creation of the Permanente Federation and the National Partnership Group and Agreement. Approximately 3 hours, 45 minutes; video interview conducted by Martin Meeker.