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Richard Barnaby began his career with Kaiser Permanente as a clerk but retired 37 years later as President and Chief Operating Officer of the Kaiser Foundation Health Plan and Hospitals. This interview covers that entire period of nearly four decades, during which time Barnaby worked both for the health plan as well as a medical group (Southern California Permanente Medical Group); he also worked in several regions, including Northwest, Georgia, and North Carolina. The bulk of the interview looks at Kaiser Permanente in the 1990s in the context of the national managed care crisis and the related internal financial and structural difficulties experienced by the organization. Approximately 4 hours, 45 minutes; video interview conducted by Martin Meeker.

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