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Starting at KP as a staff specialist in urology in 1975, Dr. Klein switched gears to focus primarily on medical management and administration in the 1980s. Topics covered in this interview include: marketing of medical care (including the “Thrive” campaign), Garfield’s Total Health Project, and the 1990s adult primary care redesign initiative. Approximately 2 hours, 25 minutes;interview conducted by Martin Meeker.

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